At Pearl, we’ve earned multiple accolades and awards for the high quality of our customer service. We’re extremely proud of the honors we’ve received, but we’re even prouder of the thousands of loyal customers we’ve created.

Pearl Real Estate Awards:

  • Conrad Hilton “Connie” Award for top Embassy Suites in the system, 2005, 2006
  • Property conversion award – Embassy Suites Fort Worth and Lubbock
  • 1st place overall, 2005 – Front Desk score for Embassy Suites satisfaction and loyalty tracking
  • 2nd place, 2005 – Embassy Suites “Customer Really Matters” Award
  • Best of Lubbock 2006 – “Favorite Hotel” (Lubbock Avalanche-Journal)
  • Embassy Suites Service Awards (4th Quarter, 2004)
  • Highest Overall Service
  • Highest Overall Front Desk
  • Highest Overall Food & Beverage
  • Highest Overall Housekeeping Gold Award Winner – Clarion Hotel, Waco, Texas
  • Gold Award Winner – Clarion Hotel, Waco, Texas